Our commitments
Our customer satisfaction
in figures
Very satisfied with
reception
Very satisfied with communication
Very satisfied with
deadlines
Very satisfied with responsiveness
* Based on responses to the satisfaction form sent to 100 clients for the period between February and December 2024.
Our accreditations
This certification, issued by customs authorities, attests to our reliability and compliance with customs and security regulations.
Thanks to this status, we guarantee simplified and accelerated customs procedures for your international flows.
Our warehouses in Île-de-France and Oise are ISO 9001 certified, reflecting our commitment to quality management and continuous improvement.
We are also working towards certifying our new high-security warehouse in Orléans in the near future.
Our warehouse in Chambly (60) holds the status of Authorized Warehousekeeper, granted by customs authorities. We assist our clients in managing wine & spirits flows, both under suspension of duties and duty paid.
*Authorized warehousekeeper: Customs regime defined by a natural or legal person authorized by the competent authorities of a Member State, to produce, transform, hold, ship, and receive excise goods (alcohol, alcoholic beverages, and tobacco) as part of their profession.
We are actively working to obtain ISO 14001 certification, which recognizes companies committed to responsible environmental practices.
We are implementing concrete actions to reduce our carbon footprint and promote more sustainable logistics.
As part of our continuous improvement efforts, we are collaborating with Groupe BBL’s ‘Take One Step!’ program to obtain ECOVADIS certification.
This label evaluates the CSR performance of companies according to environmental, social and ethical criteria.